Venture Further Awards 2025 · Winner, Social category · University of Manchester

Instrument 1 · E:go · In daily use

Four signals from one conversation.

A voice companion for older adults living alone. Each conversation becomes four signals — memory, vocabulary, flow, speech — read by the institution that already cares for them.

  1. 01 Conversation
  2. 02 Four signals
  3. 03 Training

Instrument 1 · E:go — in daily use

One solution, two screens.

For seniors

The app

A photo and a few words open an AI reminiscence conversation built from the senior's own day. Participation earns points, returned as local currency.

For institutions

The dashboard

Daily engagement becomes activity rates, cognitive trends and risk flags — showing institutions who needs attention first.

E:go app home — record your day by voice or text
Recording today's story by voice
An AI reminiscence conversation with a photo

96.2% of Koreans in their 60s own a smartphone — no extra device, just the senior's own phone. Korea Communications Commission

How E:go turns conversation into signal

Engineering you don't see.

To the senior, E:go is a light daily conversation. Here is what happens beneath that screen — explained through methods and evidence, not adjectives. Expand each item for the methodology and the underlying research.

Measured axes
4 — memory, vocabulary, conversational flow, speech
Input
Korean free speech (speech-to-text) + photos & video
Unit of inference
Longitudinal change vs. personal baseline — never a single score
Consent scope
Three separable layers — service, analysis, external use — chosen at capture, each optional
01

A photo and a few words become a signal.

Seniors record their day in photos, video, voice and short text. E:go understands that record along two paths: speech recognition specialised for Korean turns talk into text, and a vision model reads the day inside each photo and video — feeding reminiscence questions and evidence of activity. The senior only ever does one thing — tell their story. Everything else happens beneath the screen.

01Speech
02Text
03Language analysis
044-axis index
Read the detail

Voice to text. Older speakers are where general-purpose speech recognition fails most often — slower tempo, dialect, less distinct articulation. E:go therefore uses a managed speech-recognition service specialised for Korean (long-form recognition). The reason transcription quality matters this much is simple: every language-based axis in the cognitive engine below is computed on this text, so recognition error is the system's shared bottleneck. Utterance boundary detection (endpointing) is managed separately, because it feeds directly into the response-latency measures of the conversational-flow axis.

Photos and video to context. The vision model does two things. First, it classifies evidence of activity — a walking path, a meal, exercise. On the physical-activity axis, that evidence is weighted: video counts for more than a photo, a photo for more than words alone, so that reported activity and evidenced activity are not the same thing. Second, it seeds reminiscence questions that begin from the senior's own day — “That photo looks like you went out today. Where did you go?”

The record this produces is first-person, grounded in real life, and accumulated day by day. Those three properties are the raw material for everything below.

02

Four axes draw one person's baseline.

In every conversation, E:go attends to four things — whether the story holds together in meaning (memory), how varied the words are (vocabulary), the rhythm of speaking and responding (conversational flow), and the timing of speech itself (speech). Each axis stands on markers whose association with cognitive decline is reported in clinical research. The benchmark is never other people — it is that person's own past. Not a diagnosis: a growth index against a personal baseline.

Read the detail

Before the evidence, a distinction about kinds of evidence. The figures in this item are reference studies on measurement validity — whether these markers distinguish cognitive decline. Whether daily cognitive-stimulation engagement is beneficial (the intervention evidence: WHO guidance, Cochrane review) is a separate question — see 'Designed on established ground' below. Keeping that distinction sharp is a rule we hold ourselves to.

🧠 Memory — core axis. What: how well a story holds together in meaning. How: ko-SBERT (an embedding model that represents the meaning of Korean sentences as vectors) computes semantic similarity between adjacent sentences (coherence), alongside the number of semantic clusters and repetition of the same content (perseveration). Evidence: in story-recall tasks, coherence markers distinguished healthy older adults from cognitive decline (including AD and MCI) at AUC 0.84 (Clarke et al., 2021). Cluster counts (Cintoli et al., 2024) and the memory-loading of perseveration (Pakhomov et al., 2018) provide supporting evidence.

📖 Vocabulary — core axis. What: diversity of word use and part-of-speech composition. How: KoNLPy (Mecab) morphological analysis extracts content-word lemmas, from which we compute MATTR and MTLD — lexical-diversity measures designed not to distort with utterance length. We rejected simple TTR because it swings with length, misreading “a quiet day” as vocabulary decline. Evidence: semantic-fluency (word-retrieval) models reach AUC 0.91 — the strongest single signal in the reference literature (Kaser et al., 2024).

🗨️ Conversational flow — reinforcing axis. What: response latency and the rhythm of speech. How: because the AI is the conversation partner, the system knows exactly when its question ends — a uniquely clean measurement setting where response latency carries no speaker-separation error. Parselmouth (the Python interface to Praat, the standard phonetics toolkit) analyses inter-pausal units (IPUs) and pause structure. Evidence: conversational-timing markers distinguish cognitive decline at AUC 0.80 (De Looze et al., 2021). One caveat we state plainly: that figure comes from human-to-human conversation research, and human-to-AI conversation requires calibration — which is on our own validation list.

Speech — supporting axis. What: speech rhythm (articulation time, pause ratio). How: derived from word-level timestamps of the speech-to-text output. Acoustic features (timbre, tremor) are not computed in the current version.

The axes themselves are an audited choice. An earlier 'attention' axis was removed from display after we concluded its signal overlaps memory and executive function — no independent information. And because the literature cannot fix weights across four axes (each study differs in cohort and task), we do not hard-code them; they are learned from our own baselines as deployment data accumulates.

A single score is not a signal. One conversation's score is one point on that person's baseline. What matters is a gradual longitudinal departure from their own baseline — which is why the pipeline is built not as a score calculator but as session → markers → personal time series → change detection.

Honest limits, stated ambition. The AUC figures above are reference results from different studies, cohorts and tasks — not clinical validation of the E:go pipeline itself. Korean older-adult norms and education adjustment are still being established, so the current version trusts within-person change only, never absolute scores. Claiming early detection of cognitive change is a goal we intend to earn — through concurrent- and predictive-validity studies and the software-as-a-medical-device (SaMD) regulatory pathway — not a claim we make today.

Sources

  • Clarke et al., 2021
  • Cintoli et al., 2024
  • Pakhomov et al., 2018
  • Kaser et al., 2024
  • De Looze et al., 2021 · Front. Aging Neurosci. 13:637404
03

It remembers your story — for you.

This is why an E:go conversation carries on from yesterday. For each user, the system automatically maintains a structured long-term memory — the people, places and life events in their story, and how they relate — and every conversation begins from it. So the questions come not from generic small talk but from that person's own life: “You mentioned your granddaughter last week — did the visit go well?”

Read the detail

The structure has three layers. At the bottom, the raw record — conversations preserved unaltered (stored separately from identity, see B5). Above it, the core: a structured profile — people and their relations (“granddaughter Jimin is daughter Younghee's child”), places, a life timeline, preferred and avoided topics — updated automatically after each conversation. On top, semantic search: a supporting layer that retrieves details from the raw record that the profile has not yet structured.

Why build it this way? The common approach retrieves similar fragments from past conversations on demand (so-called vector RAG), but on its own that breaks two things: who is who — the relationships — and coherence across a timeline measured in years. A life story in older age is finite, relationship-centred, and unfolds across years. Our design judgement is that structured memory, not retrieval, must lead — with retrieval repositioned as the fallback.

Every item in the memory carries provenance: any fact in the profile can be traced back to the original conversation it came from. That means a human can read, review and correct what the AI holds about a given senior. Auditable memory rather than a black-box vector — which we believe matters to care practitioners and public partners.

This architecture is not an isolated invention. It specialises the memory-and-reflection structure established by Generative Agents (Stanford·Google, 2023) and the hierarchical memory management established by MemGPT (UC Berkeley, 2023) to a specific domain: older adults, the Korean language, and longitudinal cognitive context.

Sources

  • Park et al., 2023 · Generative Agents (UIST)
  • Packer et al., 2023 · MemGPT
04

Machines gather the signals. People make the call.

E:go's day job is daily engagement. But a system that meets someone every day can see what visits cannot — the moment engagement stops, low-mood expressions recur, cognitive indices dip together. E:go combines these signals and routes them to the caseworker, in priority order. Not a diagnosis: a reason to look first. Judgement and action always remain human.

Read the detail

No single signal produces a risk grade on its own. Three streams of a different nature are combined — behaviour (usage and engagement patterns: an active user going quiet), language and mood (recurring expressions of low mood, listlessness or risk in conversation), and cognition (the longitudinal trend of the four-axis index). The grade rises when the three point the same way. The structure exists to reduce false alarms — a senior should never be flagged 'at risk' simply because they said less one day.

The output is a priority list, not a diagnosis. On the institutional dashboard, staff see who needs looking at first — as data. When engagement stops, an AI check-in call goes out first; repeated no-answers alert the assigned caseworker. Whether to visit, call, or keep watching is decided by a person, not the system. E:go does not replace the caseworker; it shows them the time between visits that no one could see before.

What it would take for these signals to one day earn the name 'early detection' is written plainly in the cognitive-engine item above — validity studies and a regulatory pathway. Until then, the name of this feature is signal, and the subject of its final sentence is always a person.

05

Privacy is architecture, not a feature.

De-identification is not a step added afterwards — it is designed into the path the data travels. Identity (name, contact details) is stored physically apart from the senior's records and conversations, and the architecture is designed so that only de-identified data passes the four gates out of the system.

Read the detail

The four gates: ① Automatic removal of personal information at speech recognition — the transcription path is designed to handle identifying expressions such as names and contact details. ② Face and document blurring — images showing faces or identity documents are targets for automatic filtering and blurring in the analysis path. ③ Physical separation of identity and content — name, contact details and date of birth live only in a separate authentication layer; the service database holds nothing but a randomly generated anonymous ID. From the service database alone, no record can be tied to a person. ④ De-identified egress — data crossing the system boundary is limited to de-identified data.

Consent is never bundled. Consent to use the service, to analysis, and to external use are separate, each optional, each revocable at any time. The legal baseline is Korea's Personal Information Protection Act (pseudonymised-data provisions, Article 28-2).

One thing said precisely: these four gates are the system's design principles, and their implementation and auditing expand with each deployment stage. Maintaining a verifiable state rather than declaring completion — that is the posture of this entire page.

Sources

  • Personal Information Protection Act (PIPA), Article 28-2

Data

Consent
Service, analysis and external use — three consents, given separately at capture, each optional; withdrawable per item.
Identity
Stored physically apart from records and conversations.
Record
Inputs and thresholds are kept alongside every verdict, so the whole record can be re-judged when criteria change.
E:GO · SESSION 0142T+00:38.2

LINGUISTIC SIGNAL · 4 AXES

VS. PERSONAL BASELINE · ILLUSTRATIVEΔ WITHIN RANGE

Evidence base

Designed on established ground, not invented from scratch.

E:go's daily conversation is built on the principles of established non-pharmacological cognitive interventions — reminiscence work, Cognitive Stimulation Therapy (CST), and first-person autobiographical memory training (Felinto et al., 2025). WHO's 2026 guideline recommends cognitive stimulation for older adults with normal cognition or MCI (conditional recommendation, very low certainty). E:go delivers those principles every day. It is not a treatment, and we make no efficacy claim: whether our indicators track real change is a separate question, tested separately.

Most CST and Cochrane evidence comes from people living with dementia; E:go's primary users have normal cognition or MCI. Felinto et al. (2025) — a randomised trial in cognitively healthy older adults using first-person photographs — is the closest methodological match.

  • Woods et al., 2023 (Cochrane)
  • Felinto et al., 2025
  • WHO, 2026 (2nd ed.)

Evidence

Proving ground: Gwangju, Korea.

Gwangju runs some of Korea's most advanced integrated-care programmes. Structural gaps remain even here — which is precisely why we prove E:go here. What works beside the most advanced system will work anywhere.

87.1%

Not receiving long-term care (227,546 people aged 65+ in Gwangju).

National Health Insurance Service, 31 Mar 2026

9.6%

Effective coverage of integrated care.

City of Gwangju, official

67,536

Estimated MCI population in Gwangju, with no public cognitive-health channel.

Ministry of Health & Welfare dementia statistics, 31 Dec 2024

81,528

Seniors living alone in Gwangju (2025, up from 75,599 the prior year).

City of Gwangju open data

96.2% smartphone ownership (in their 60s) — a device-free BYOD deployment
Local-currency infrastructure (60,537 merchant outlets) — rewards flow back into local spending

Sources on each card. Not our own clinical validation results.

Built to Sustain Itself

Sustained by structure, not subsidy.

  1. 1Public rewards seed participation
  2. 2Seniors take part every day
  3. 3Revenue from participatory campaigns and family subscriptions
  4. 4Rewards become self-funding + returned as local currency
  5. 5Participation grows

The more older adults take part, the sturdier the structure. Consented records become research and development assets for age-friendly AI — and, within consent, a record machines can learn from.

Contact

Looking for partners for what comes next.

We welcome partnership enquiries and requests for our introductory materials. We reply within two business days.

Prefer email? bh.han@seniorvisionproject.com

Enquiry

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